Terms of service
Terms of Service
OVERVIEW
This website is operated by Ejava Shop. Throughout the site, the terms “we”, “us”, and “our” refer to Ejava Shop. Ejava Shop offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use our services.
Any new features, products, or tools added to the current store will also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on our website. Your continued use of the website following any changes means that you accept those changes.
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose. You must not, in the use of our website or services, violate any laws in your jurisdiction.
You must not transmit any worms, viruses, malware, or any code of a destructive nature.
A breach or violation of these Terms may result in the immediate termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that your content, not including credit card information, may be transferred unencrypted and may involve transmission over various networks or changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We aim to provide accurate and current information on our website. However, we are not responsible if information made available on this site is not accurate, complete, or current, except where required by law.
The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we do not have an obligation to update information except where required by law.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue products, services, or any part of the website without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service, except where required by law.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange according to our Return and Refund Policy.
We make every effort to display product images, colours, descriptions, pack sizes, and product information as accurately as possible. However, we cannot guarantee that your device or monitor will display colours accurately.
Product descriptions, pricing, availability, and promotions may change at any time without notice.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, where lawful. Our current market is within Australia only.
We reserve the right to limit the quantities of any products that we offer. We may discontinue any product at any time.
Nothing in these Terms limits your rights under Australian Consumer Law. If a product is faulty, damaged, not as described, or you receive the wrong item, you may be entitled to a remedy under Australian Consumer Law.
SECTION 6 - ORDERS, BILLING, AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase, shipping, billing, and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address, delivery address, and payment details, so that we can complete your transaction and contact you if needed.
We reserve the right to refuse, limit, or cancel any order where lawful, including orders that appear to be incorrect, fraudulent, high risk, or placed by unauthorised dealers, resellers, or distributors.
If we change or cancel an order, we may attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.
For more details, please review our Return and Refund Policy.
SECTION 7 - SHIPPING AND DELIVERY
We currently ship within Australia only.
Shipping options and costs are shown at checkout where available. We may offer Australia Post shipping, express shipping, and/or local delivery depending on your location and order value.
Estimated delivery times are provided as a guide only and may vary due to carrier delays, public holidays, weather events, or other circumstances outside our control.
Local delivery may be available to eligible addresses within our delivery area. Local delivery conditions, minimum order values, delivery days, and delivery fees may be shown at checkout or in our Shipping Policy.
You are responsible for providing a correct and complete delivery address. We are not responsible for delivery delays or losses caused by incorrect or incomplete address details provided by the customer.
SECTION 8 - RETURNS AND REFUNDS
Returns and refunds are managed according to our Return and Refund Policy.
For hygiene and safety reasons, some products, including disposable gloves and other hygiene-sensitive items, may only be returned for change-of-mind reasons if they are unopened, unused, and in their original packaging.
This does not limit your rights under Australian Consumer Law. Businesses cannot take away a customer’s right to a refund, replacement, or other remedy for faulty products by relying only on store policy or terms and conditions. : content Reference[oaicite:1]{index=1}
SECTION 9 - OPTIONAL TOOLS
We may provide access to third-party tools over which we do not monitor and have no control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind, except where required by law.
Any use of optional third-party tools offered through the site is entirely at your own risk and discretion.
We may also offer new services, features, or resources through the website in the future. Such new features or services will also be subject to these Terms of Service.
SECTION 10 - THIRD-PARTY LINKS
Certain content, products, and services available through our website may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.
Please review third-party policies and terms carefully before engaging in any transaction with third parties.
SECTION 11 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you send us comments, feedback, reviews, suggestions, ideas, or other submissions, you agree that we may use them to improve our products, services, and customer experience.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.
You also agree that your comments will not contain unlawful, abusive, obscene, defamatory, misleading, or harmful material, or any malware or computer virus.
You are solely responsible for any comments you make and their accuracy.
SECTION 12 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, store, and protect personal information.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, including after you have submitted your order.
We do not undertake any obligation to update, amend, or clarify information except where required by law.
SECTION 14 - PROHIBITED USES
You are prohibited from using the website or its content:
- for any unlawful purpose;
- to solicit others to perform or participate in unlawful acts;
- to violate any laws, regulations, rules, or ordinances;
- to infringe our intellectual property rights or the intellectual property rights of others;
- to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
- to submit false or misleading information;
- to upload or transmit viruses, malware, or malicious code;
- to collect or track the personal information of others without consent;
- to spam, phish, pharm, pretext, spider, crawl, or scrape;
- for any obscene or immoral purpose;
- to interfere with or circumvent the security features of the website or any related service.
We reserve the right to terminate your use of the Service for violating any prohibited uses.
SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using the Service will be accurate or reliable.
To the maximum extent permitted by law, Ejava Shop and our owners, employees, contractors, suppliers, service providers, and affiliates will not be liable for any indirect, incidental, special, or consequential loss arising from your use of the website or products purchased through the website.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless Ejava Shop, including our owners, employees, contractors, suppliers, service providers, and affiliates, from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or third-party rights.
SECTION 17 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law. The unenforceable portion will be considered severed from these Terms and will not affect the validity and enforceability of the remaining provisions.
SECTION 18 - TERMINATION
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.
If we believe that you have failed to comply with any part of these Terms, we may terminate this agreement and deny access to our services, without notice, where lawful.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and us and govern your use of the Service.
Any failure by us to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide products or services to you are governed by and interpreted in accordance with the laws of Australia.
SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service on this page at any time.
We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website.
It is your responsibility to check this page periodically for changes. Your continued use of the website following any changes means that you accept those changes.
SECTION 22 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Ejava Shop
Email: customer@ejava.shop
Website: www.ejava.shop
Location: Davistown, Central Coast, NSW, Australia